Team boss Stefano Domenicali says Felipe Massa still has Ferrari's full support, despite a recent poor run of results.
While his season started promisingly, the Brazilian has only managed to score 12 points in the last four grands prix and has been involved in several incidents.
In the German Grand Prix on Sunday, Massa was again left pointless after spinning when he was running in sixth place four laps into the race.
Despite his troubles, Domenicali insists Ferrari remain 100% behind their man.
"For sure," Domenicali said when asked if the team was still backing Massa. "I always said that we have a lot of confidence in Felipe.
"I know this is a very critical, very tough moment because he is the first to be disappointed.
"The only thing to do is to stay always behind him and work hard with him because we need him to make sure we are fighting for the constructors' and the others are very close.
"He will feel that the team is close to him at 100 per cent."
Massa, whose contract at Ferrari expires at the end of the season, remains confident of securing a new deal.
"I am confident I will be here [in Formula 1]," he said earlier this month.
"I think I have a good chance to stay at Ferrari, so we wait and see. I think I will just concentrate on the races, because the result is what counts for me."
Meanwhile, former Formula 1 driver David Coulthard has warned that Ferrari could lose the services of their top driver Fernando Alonso unless they improve their current performances.
The Spaniard is already 34 points behind Sebastian Vettel in the race for the world title, while Ferrari also trail Red Bull by 70 points in the constructors' championship.
"It's a long time since Alonso won a world championship and that's not because he's not putting in world championship-level performances," Coulthard told BBC Sport. "He does that all the time.
"If this continues for that much longer, you have to wonder how much longer Alonso can stay at Ferrari.
"He is 32 this year. He has still has five or so years left at the very top level, perhaps a bit more, but if Ferrari cannot get it together soon he is going to have think about his future there."